Pyrotechnics · FireChat
For tuition & enrichment centres
Parent enquiries, turned into trial classes.
FireChat answers parents' calls while your teachers are teaching. It matches the child to the right programme, explains fees from your own fee schedule, and books the trial into your timetable before the call ends.
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One call, start to finish
Parent describes their child's level and goals:
- Matches the programmes that fit (Programme catalogue)
- Finds class times that still have space (Timetable)
- Explains fees and current offers (Fee schedule)
- Books the trial and confirms with the parent (Calendar · WhatsApp)
During the call
Programme matching
Asks about the child's level, subjects and goals, then suggests programmes that fit, from primary school to JC and IB.
Trials and enrolment
Books trial classes against live timetable capacity, and enrols students once placement is done.
Existing families
Recognises returning parents, finds their child's bookings, and logs replacement-class requests under your rules.
Everything else
Fees and discounts, holiday programmes, exam prep and directions. Questions about progress go to the right teacher.
Rules it follows
- Checks whether a family is already enrolled before treating them as new.
- Confirms the child's name, level and the parent's contact details before booking.
- Applies your replacement-class and discount rules exactly as written.
- Sends teaching and progress questions to the right teacher instead of over-promising.
- Mentions local payment options such as PayNow when explaining fees.
Set up around your business
Centres and locations, Programme ladder by level, Timetable and class capacity, Fee tiers and discount rules, Trial and replacement-class policy, Holiday programmes and referrals.
FireChat in other industries: Clinics · Property · Logistics · Retail
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