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For property agencies

Every enquiry qualified. Every viewing booked.

FireChat answers buyer and tenant calls on every listing, asks the qualifying questions your agents would ask, and books the viewing into the agent's calendar. Your agents spend their time at viewings, not on the phone.

Book a Demo →

One call, start to finish

Caller asks about a property:

Finds matching listings by area, type and budget (Listings)
Qualifies the lead: buyer or tenant, budget, timeline (CRM)
Offers the viewing slots that are open (Agent calendar)
Books it, confirms it, and tells the agent (Calendar · WhatsApp)

During the call

Lead qualification

Captures budget, timeline, buyer or tenant, and eligibility details, then writes a qualified lead into your CRM.

Viewings

Checks agent availability, books the viewing, and reschedules or cancels when plans change.

Listing questions

HDB, condo, landed and commercial, answered from your own listings and office information.

Calls you can’t take

Questions about HDB policy, property tax, stamp duty, tenancy disputes or agent conduct are pointed to the right Singapore authority instead of guessed at.

Rules it follows

Reads every viewing back before it books.
Never asks for details the caller has already given.
Points policy, tax and dispute questions to the right authority rather than guessing.
Sends each lead to the right agent using your routing rules.
Hands the call to an agent whenever the caller needs a person.

Set up around your business

Listings by area and price band, Office details and hours, Agent calendars and viewing slots, Your qualifying questions, Lead-routing rules, Redirect and escalation preferences.

FireChat in other industries: Clinics · Education · Logistics · Retail

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